Knowledgebase: cPanel/WHM/Linux
How to take a Manual Backup via cPanel
Posted by - NA - on 03 March 2007 02:26 PM

1. Login to your cPanel (usually or

2. Click the Backup icon, under the Files section

3. Click the button titled Download a Full Website Backup

 4. The Backup Destination needs to be Home Directory. (Advanced: If you have a separate server with FTP access, you may send your backup to that space by selecting Remote FTP Server.)

 5. The easiest way to know when the backup is complete is to allow cPanel to send you an email when it is done. Make any corrections needed to the email address listed.

 6. (Advanced Option: If backing up to a Remote FTP Server, you will need to enter the FTP information for that second server. If you do not have this, contact the hosting company who provides the server. If you do not know the port number, you may leave it blank. If a directory isn't chosen, backups will be sent to the root level where your FTP user has access.)

7. Click the Generate Backup button.

8. All done! You will see a Full Backup in Progress message which states that the backup will need time to finish. If you followed these steps, you will receive an email when the backup is complete. You can also click Go Back on the cPanel page and see the status of the progress. You can repeat steps 1, 2, and 3 to check the status of the progress anytime.


After the backup is complete!

    • The email will arrive from [email protected] have the subject "Full Backup Completed". Inside the email is server output which you don't need to read, but the very last line does indicate the name and location of the backup file.
    • If you followed these steps, the full backup is now available in your Home directory (the area outside of your public_html folder). You can login to cPanel and click the File Manager icon and choose the Home Directory option and click GO to see and download your backup file.
    • IMPORTANT NOTICE: You cannot restore this kind of backup via cPanel. The restore can only be done by the user "root" via WHM, which is only provided to VPS Class and Dedicated Class plans. If you have Personal Class, Business Class, or Reseller Class, you will need to contact us for assistance restoring your Full Backup. We can even restore a cPanel from a Full Backup made at a different hosting company!


Is it possible to automatically take backups?

    • Automated Backups can only be done by the user "root" via WHM, which is only provided to VPS Class and Dedicated Class plans. If you have Personal Class, Business Class, or Reseller Class, do not worry; all of those plans have automated backups which are performed daily and saved in our Idera (R1Soft) backup system (includes databases, emails, and web files).


Is it possible to backup one website or folder and optionally restore it under a different name (e.g. clone a website)?

    • The cPanel backup tool does not do this; instead, you can make copies of folders via File Manager or FTP. If you need assistance moving your development site to your live site folder, or cloning a website, we can quote a price for the work; just submit a ticket with the details.


(202 vote(s))
Not helpful

Comments (19)
09 January 2010 08:20 AM
In my Cc Panel is no BACkUP icon. What I can do ?

RESPONSE: You should see one now.
Atei Inengite
20 February 2011 06:15 PM
How do you restore a backup?
Arvand Sabetian
11 March 2011 02:55 AM
This should do it:
Lawrence Sprowls
30 March 2011 02:18 PM
1. There is no Backup icon on CPanel. There IS a "Backup Database" selection in Scheduled Tasks.

2. This would back up the SQL database? How do I backup the files in File Manager?
Arvand Sabetian
31 March 2011 01:38 AM
This is referring to our linux severs where the control panel's name is "cPanel". The control panel under Windows is WebSitePanel and does not have a backup option for files. You will simply need to download them via FTP.
Marcio Carneiro
15 July 2012 02:51 PM
I am moving from another ISP to arvixe.
Can I make a cPanel BackUp of my other domains from another ISP and make a Restore on my cPanel at arvixe?
How to do this.
Michael Carr
01 August 2012 11:37 AM
Yes, backups created on cPanel servers are interchangeable. Using the backup feature on the cPanel, you can create a full backup file of your account, and then restore that backup file on your new account using the same backup restore wizard. Our staff could also recreate the account using the backup file, producing a 1:1 copy of your old account.
19 February 2014 09:11 AM
Is there an auto-backup schedule feature for databases?
Michael Carr
24 February 2014 09:44 AM
Our shared accounts all have automated backups that are performed from our Idera backup system, that include database backups. in addition to that you can create your own backups as desired from the control panel.
Imran Khan
19 March 2014 04:26 PM
In my C Panel is no BACkUP icon. What I can do ?
Michael Carr
20 March 2014 10:39 AM
type backup into the search box in the upper left hand corner of the page. Keep in mind this is only for Linux based cPanel accounts as well.
alejandro safran
30 March 2014 07:37 AM
download the backup but I can not restore it on my local server.
Michael Carr
16 April 2014 08:59 AM
Please open a support ticket and we will be glad to help.
Daniel MacKay
11 May 2014 09:06 AM
I'm trying to create a test site in a sub-domain but have not been able to copy across the default locations and thus settings.php. Do you have a guide for using cPanels to create test and development sites as sub-domains?
Michael Carr
12 May 2014 09:55 AM
a local php.ini file can be used in any web root to set local PHP settings that are needed for development.
Stacie Stopen
06 February 2015 08:58 AM
my back up was saying it would take 800,000,000 days and 21 hours to complete and was crashing my C-panel. How do I fix this?
Ryan C
16 February 2015 11:01 PM
Please contact our support so we can more closely investigate this issue. That is a very odd amount of time, and could indicate a problem that our support needs to investigate.
23 July 2015 01:31 AM
I have Reseller Class where can i see automated backups which are performed daily and saved in our Idera (R1Soft) backup system (includes databases, emails, and web files).
Ryan C
12 August 2015 02:54 PM
That is correct. A general rule of thumb relating to backups and websites in general suggests that you have two backup sources though so while we do offer automated backups, they are primary used for disaster recovery reasons on our side, so we still suggest taking your own manual backups. Steps for using the R1Soft software located in the cPanel of our personal, business and reseller class hosting can be found here:
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).