Knowledgebase: Pre-Sales Questions
Returning Customer Discount
Posted by Arvand Sabetian (Import) on 26 May 2010 08:09 AM
We greatly value our returning customers. Therefore, the following price structure is in place depending on the number of currently held accounts. The discounts below can be used in place any coupons if the discount is greater -

Domains - $0.01 off of he next registration per currently held domain. Therefore, if you currently have 50 domains with us, you will receive a permanent $0.50 off your future domains. The cap for this is $1.00 so you will receive $1.00 off if you have a 100 domains with us.

Hosting - For our shared hosting and VPS hosting, you will receive 1% off for every account that you have with us up to 50%. So, if you have 25 accounts with us, you will receive 25% off the next account you order. The cap for this is 50% off so you will receive 50% off if you have 50 accounts with us.
(41 vote(s))
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Comments (8)
Brandon C RIch
27 April 2013 03:45 AM
I was will you a few years ago. My domain is and I would like to get it up and running again. This is the problem I am running into. "How do I point my existing domain to your nameservers?
To point your domain to our services, you need to visit your domain registrar (where you registered the domain) and change the name servers associated with your domain to our name servers and also remove any existing name servers that may be associated with your domain. This is a common process at all domain registrars as it is required anytime anyone changed who hosts their website. For specific help on changing the name servers at your domain registrar, go to their site, login and go to the help section. Search for 'changing name servers' or 'changing DNS servers'.

Our nameservers can be found by logging on to our members' area, entering the control panel and navigating to 'View Account Details'. After you have updated the nameservers of your domain, it will start working in 24 - 48 hours. You will see the message 'Your website is up and running' after visiting your domain. " Any help you can offer supposing your even in control of it lol Thanks again :)
Michael Carr
01 May 2013 10:16 AM
The domain is not registered currently, so to use it you will have to register it again as you would any new domain.
Gary Hardin
11 February 2015 08:18 AM
If I signup for a shared hosting plan at $4 per month for 1 year, what will that plan cost to renew in year 2 and beyond?
Still $4/month?
Ryan C
16 February 2015 11:14 PM
To get the 4$/per month pricing for our personal class, you would need to signup for 2 years of hosting (paid upfront). It will renew for the same price in 2 years unless the service is canceled.

David Tsang
31 March 2015 01:36 AM
Do you have prepaid plans of 3 years or more?
Ryan C
31 March 2015 11:21 PM
Please contact our sales department and we would be happy to work with you. Our plans on our website only go up to 2 months.
Bonaventure Adebeshin
03 April 2015 06:37 AM
I am currently on a 1-month plan (wanted to try Arvixe out first). I was billed for a Personal Class Pro (less 20%). Why am I restricted to just 6 domains / websites? At the expiration, I'll want to upgrade to just the Personal Class (no Pro) for 12 months or more. What will be the promo code & net cost for 12 months? Thank you.
Ryan C
07 April 2015 03:06 PM
On our Personal Class PRO plan you should not be restricted to the amount of websites. Going to non pro would be a downgrade. I'd recommend contacting our sales department so that way we can get this figured out for you.
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