Knowledgebase: SSL
Shared SSL Certificate
Posted by on 09 December 2010 03:33 PM

Edit: Effective 8/28/2015 Arvixe is no longer offering free shared SSL certificates. Please contact support with any questions you may have.

All Linux hosting plans come with a shared SSL certificate.  Shared SSL is not available on Windows hosting plans.

This means you can use our SSL certificate to secure (encrypt) a page on your website.

Usage Example:

Assume your server is and your cPanel username is USERNAME.

Your main domain's site files reside in /home/USERNAME/public_html on the server.  Normally, you'd type in in your browser address bar to see your website.  Or, as mentioned in your Arvixe welcome email, you can see your site by going to too.

To use the shared SSL certificate, you would just use https instead:

and so on...

You can access specific files and folders this way by adding the paths:

You will need to replace the above with your actual server and cPanel username.

(47 vote(s))
Not helpful

Comments (30)
20 January 2011 01:28 AM
Anyone knows how to set up shared SSL with magento?
Arvand Sabetian
31 January 2011 01:36 AM
If there is a possibility, you'd have to look inside the magento config to see if you can completely change the URL to a different URL when needing to use SSL (for login/orders).
31 January 2011 05:49 AM
Does shared SSL mean I do not need to buy a cert for PmWiki at all?

Arvand Sabetian
11 March 2011 02:54 AM
Shared SSL is not a replacement for real SSL certificates. Its generally only used to secure an image that's being hosted on a secure page. This is ebcause with a shared ssl, your URL changes completely and it will not work with most apps such as PmWiki if you do want to secure it with a SSL certificate.
21 February 2011 05:23 PM
what is the exact format of ~user. I have tried many setup without any success
Arvand Sabetian
11 March 2011 02:54 AM
In the above example - would be if your username was dan and your contactus.php was located inside public_html/ . However if its not working, contact staff. Some older servers don't have shared SSL by default.
08 September 2011 06:38 AM
Hi can I use this to secure my Horde webmail (
Ryan C
19 October 2011 08:06 AM
Webmail can be accessed securely on our servers from example (simply replace server with the name of your server you are on, found in your welcome email or you can contact our support department for the information)
Don Cook
31 March 2012 12:25 PM
When I use to access a file in my cgi-bin, the file does not execute, but the code is displayed. Other files work. Is there something that I need to set to allow cgi to execute with the shared SSL? If not, can I disable that behavior so that the code is not exposed?
Michael Carr
05 April 2012 05:57 PM
It sounds like you may have an issue with your .htaccess file that is causing the files to not run. Contact our support team and we will be happy to take a look at that for you.
Julio Benavente
16 November 2012 08:13 AM
I'm working with multisite in drupal, I wonder if you can enable shared SSL, or if I need to buy a SSL.
Michael Carr
16 November 2012 11:52 AM
So long as you are on one of our linux plans you can access out shared SSL by using the following syntax :

Just make sure you replace server name with the name of our server, and username with your actual cpanel username.

If you need to see an exact example, feel free to open a support ticket and we will provide one for you.
Dustin Wilkinson
28 November 2012 08:29 AM
Hi, I'm having trouble trying to secure my wordpress to facebook... I have my shared SSL link but when I go to it it shows a a 404 error... This is the link name).com/ It's an addon domain & I really need to figure this out... Can someone PLEASE help?
Michael Carr
28 November 2012 11:28 AM
The syntax should just be :

replace user with your cpanel login/username and it will work for you. If you need more help with this feel free to create a support ticket and we can provide the exact URL for you.
Florin B Ciolacu
16 May 2013 03:42 AM
I've just migrated a OpenCart site to Arvixe and I was wondering if I need to change anything to enable SSL certificate on the site or this is something that will automatically work?
Michael Carr
16 May 2013 12:44 PM
Yes, we will need to install the SSL certificate for you again, so you will need to send the certificate and its key files to ssl [at]
Chris Gentry
16 July 2013 08:48 AM
Ho would I add the shared ssl to wotk in the preinstalled webid ?
Michael Carr
16 July 2013 01:06 PM
This depends on the server you are located on. If you can open a support ticket we will be glad to provide you with your specific shared SSL URL for your account.
Scheiwe frédéric
19 July 2013 09:21 AM
Hi i'm a french webmaster and i would like to know if i use shared ssl of a personnalplan is enough for prestashop. But i dont need for the moment to make pay the purchasers by CB. I like to see the salable potential of the boutique and then if it is lucrative i can buy dedied IP etc. It's for that i would like to know if PRESTASHOP work good with a shared SSL when if use only paypal, cheque, transfer. Thanks for answers. Fred Scheiwe (France)
Michael Carr
23 July 2013 11:16 AM
Yes, prestashop will run fine on our Personal Class plan, which can also use shared SSL, but for a web store you will look more professional to use your own SSL which is also supported by the plan.
Florin B Ciolacu
24 September 2013 04:51 AM
I was reading here about how to set up a secure connection over SSL to WordPress admin area. Is the shared certificate enough for this?
Michael Carr
30 September 2013 08:31 AM
Yes, Shared SSL will give a warning message, but you can save or accept the certificate and that will go away. Shared SSL offers the exact same encryption level as provided by non shared SSL certificates. They are simply not issued by a third party which is only an problem when running an e-commerce site.
Michael Miller
03 December 2013 07:43 AM
I turned SSL (shared) on and entered the address you supplied. Checkout pages function normally with product images, but our logo image (located in an Abante image folder) disappeared and I've been unable to configure a url to it. Is there a way to get an image into protected pages from outside them or would there be a particular folder Abante will be able to identify in which I would put images that would be accessible from protected pages?
Michael Carr
04 December 2013 07:23 PM
It usually is possible. Please open a support ticket and we can take a look for you.
Ken Jackson
10 January 2014 11:14 AM
So what would be the shared SSL URL for a subdomain - example -
Michael Carr
16 January 2014 11:10 AM
The URL is dependent on the username of your account and the server the account is located on. from the domain name itself it is not possible to determine.
nisha babu
07 April 2014 03:43 AM
How do i link my shared ssl url to prestashop? In the prestahop installation page, when "https://" is selected i get an error in the protocol selection box "A trusted SSl certificate was not found" . Kindly help.
Michael Carr
10 April 2014 11:12 AM
You would need to use the syntax in the article. If you would like the exact URL for your account you can open a support ticket and we will be glad to supply it for you.
David Berger
10 March 2015 02:16 PM
These instructions do not seem to work for my owncloud server. What does appear to work is:


where one must accept the certificate from

Is this correct?
Ryan C
18 March 2015 10:49 PM
It appears we have a non-signed SSL installed at Please reach out to our support department so we can get this corrected.

Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).