Knowledgebase: SSL
Transferring an SSL certificate to Arvixe
Posted by on 09 December 2010 03:48 PM

If you already have an SSL certificate at your old hosting company, you can transfer that to Arvixe.

For Linux servers, you will need to contact your old provider and have them send you the actual
SSL certificate and the private key that was created when the certificate signing request (CSR) was generated.

domain.cer
domain.key

It's impossible to install a certificate on a server where there is no private key file. These are required.
Once you have these two things, we can install the certificate on your account.

For any SSL certificate you will possibly need a dedicated IP address. (We'll try to install the certificate without one first.)

For Windows, you will need to contact your old host, and have them export the SSL certificate via IIS
as a PFX file.  Upload the .pfx file to your hosting space and send us the path and password to ssl@arvixe.com.

If you do not have the private key (Linux) or can not get the .pfx (ASP) then please provide the following information so we can generate a CSR for you:

================
Domain:  (www.domain.com will cover domain.com and www.domain.com)
City:
State:  (unabbreviated)
Country:  (two-letter ISO country code)
Company Name:
Company Division:
Email:
================

With the new CSR, your certificate authority can re-issue the certificate so that it matches the key generated (when we generated the CSR) on our server.

(10 vote(s))
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Comments (10)
Rohit Vats
19 June 2011 12:48 PM
Hi,
I have an SSL cert installed on GoDaddy's servers, that I would like to transfer over to yours. They say I can re-key the certificate to install it on a different server: http://community.godaddy.com/help/4976
and then download the intermediate cert and the actual cert.
Are those two files enough to install it on your servers? or is they key file different from the intermediate file?

Cheers,
Rohit
Arvand Sabetian
24 June 2011 04:33 AM
You should be able to re-generate the certificate by using a CSR that we generate for you. That is the best way of doing it.
William A Bentley 2
21 September 2011 07:29 AM
Where do you generate the CSR? I have an account now and I am setting up the SSL cert from GoDaddy. It is requesting the CSR and I'd like to generate it (from you). How to do this?
Ryan C
19 October 2011 08:13 AM
With our ASP plans, you would need to contact our support department to have the CSR generated. This is not available for the customer to generate through the control panel on our ASP plans. This IS available on our Linux plans.
Nick Miller
31 July 2014 12:43 PM
Are there any plans to implement CSR generation and certificate installation in the control panel?
Michael Carr
06 August 2014 09:48 AM
This is possible on our Linux systems but not currently on Windows. These systems are constantly evolving though. I will submit a feature request with the Developers for you.
Kane Khongsay
06 April 2012 04:46 PM
do i really need to transfer my SSL Certificated ?
Michael Carr
13 April 2012 01:59 PM
You do not have to transfer your SSL certificate if you do not wish to use it, but if you want to run dedicated SSL over your domain, you will either need to transfer your old certificate or purchase a new one.
Yoni Suds
15 June 2015 12:07 AM
What happens when my site is live on both servers until the DNS changes take place?
Can the SSL certificate be active on both servers at the same time?
Ryan C
23 June 2015 10:00 PM
Hello Yoni,

The SSL can be moved over to the Arvixe service provided the key, etc. Once the name servers have switched please allow 8-12 hours for propagation to settle.
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