Do you allow remote MySQL access?

Yes.

On our ASP plans, you can simply connect to the mysql server on port 3306 with the correct credentials. For hostname, simply use your domain name or the hostname of the server you are on (included in the setup email)

On our linux plans, you would need to add your IP (or the IP of the host connecting to the database) under the "Remote MySQL" section of the control panel. If your IP changes, you can input '%' which is a wildcard for any IP to have the ability to connect to your databases.