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Knowledgebase: cPanel/WHM/Linux
My office's firewall is blocking the port I need for cPanel
Posted by on 08 November 2012 08:50 AM

With cPanel, you can bypass the typical port numbers, and access what you need via port 80 proxy. 

Ports that can be blocked that would restrict cPanel access:

  • cPanel login - port 2082 and 2083
  • Webmail login - port 2095 and 2096
  • WHM login - port 2086 and 2087

If you are unable to access your cPanel, Webmail and or WHM (if you are a reseller), you should be able to access it using the following (replacing yourdomain.com with your actual domain name):

http://cpanel.yourdomain.com

http://whm.yourdomain.com

http://webmail.yourdomain.com

For this to work, you need to be using Arivxe nameservers. Else, you will need to create A records for each subdomain so they point to our server using an IP provided by our support department. 

(3 vote(s))
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Comments (6)
Brenda D Webb
04 December 2012 10:20 AM
cannot log into my cpanel. Please assist
Michael Carr
16 May 2013 12:23 PM
If you can contact support we will be happy to assist you with that.
Keith Lewis
13 May 2013 03:27 AM
Accessing http://webmail.yourdomain.com/ caused a redirect to https://webmail.yourdomain.com:2096/, which it blocked by the firewall. This does not help.
Michael Carr
16 May 2013 12:23 PM
Port 2096 is open in our servers, if you are having connection issues you must have a problem with your local network or firewall.
Michael Roed
30 October 2013 06:21 AM
I must agree. The URL redirects to a port and therefore this solution do not work.
Is there another solution where it do not redirect so Cpanel can be used everywhere?
Thanks.
Michael Carr
20 November 2013 11:34 AM
These are just shortcut links, they attempt to load the service through a proxy but this does not always work for all users. If you see a URL fall back to the port, your only option is to open the port for access, or in the case of webmail use an actual email client to check your email over the standard ports.
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