Knowledgebase: Getting Started
Using your existing Domain Name for a new Hosting account
Posted by on 14 April 2013 11:25 AM

How to use your same Domain Name

If you are a new customer, upgrading your Hosting Account or want to purchase Hosting Account(s) with the are not better same domain here, please follow the

following instructions:

1) Go to
2) Click your Hosting Account plan that you want (Image below):

3) Click the Hosting Account you want by clicking "Order now"

*If Upgrading from a Shared Server and only want more control to the server, please order

VPS Class

/ VPS Class ASP (If you need the Windows plan, please order VPS Class ASP.

If you need the Linux plan, please order VPS Class). The resources in VPS Class / VPS Class ASP are not better than the Shared Servers, so if you want more resources, and better control over the

server, please upgrade to a VPS Class Pro / VPS Class ASP Pro.

4) Click "Login as a Current Customer".

5. Click "Point a domain at Arvixe" (Image blow):

Put in the same domain that you have with your other Hosting Account(s).

*If you're a new customer and don't want to transfer the domain to us, you update the name servers at your Domain Registrar and then you need to wait up to 48 for the domain to propagate. (This is after your Hosting Account is set up).

Fill in the rest of the form and then place your order. Once its paid for and your Hosting Account is set up and your domain is at a 3rd party Domain Registrar, please log in

and update your name servers there to your new Hosting Account. If you are upgrading your Hosting Account, please ensure everything went smoothly and then update the name servers.

We provide you Temporary URLs in your email if you want to test out your new upgrade.

If your domain is with us, please log into, click "Domains", and you can update your name servers there. (Image below):

Click "Go" afterwards and please wait up to 48 hours for the domain to propagate.

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Comments (8)
Kass McGann
14 September 2013 02:30 PM
I setup a hosting account with a domain name like "" with your company back in July. I also purchased another domain i.e. "" and pointed it to your DNS Servers. I have been working on "" and it works great. But now I'm about to work on "" and Google tells me it can't find it. I'm sure I have the DNS Servers points to the addresses you provided in your setup email. Please help.
Domain name
23 November 2014 07:30 PM
if it says that domain name is pending, does that mean that it is still not connected to server?
Christopher Chinex
01 May 2015 05:20 AM
I would want to know how to transfer a full website(both Domain and the contents in the forner host)to Arvixe Host Plan
Ryan C
11 May 2015 11:17 PM
This varies depending on if it is an ASP hosting account or Linux (cPanel) hosting account. The best way to get started is by filling out the form at (after reading over this page) so that way our transfers team can evaluate your request.

02 July 2015 04:56 AM
I've purchased a domain name elsewhere, and a hosting plan at arvixe. It's unclear to me what I need to change the name servers to on my registrar's site. I can't explicitly stated anywhere on this site. I see only screenshots, which I've seen in 2 places now and they do not agree with each other.

Also, it seems I have to wait 24-48 hours to see a change propagate?
Ryan C
06 July 2015 10:13 PM
To make use of domains purchased elsewhere, the domain needs to be pointed to our name servers. The propagation period referenced is a standard Window of time in which the domain can appear in "two different places" or behave erratically. Often times this period is no more than a couple hours, and it is a similar process for all hosting providers (this isn't specific to Arvixe, in regards to propagation)
Villi Gunnarsson
09 August 2015 10:12 AM
Hey. I have tried to send a ticket through email but no response. I bought a .is domain with isnic and your name servers are not registered there. They said that you need to register them. This can be done here under nameservers->register

Thank you!! :)
Ryan C
12 August 2015 03:09 PM
Please reach out to our support department so that way we can get these name servers registered. Without knowing what server you are on, I cannot get this requested complicated via this contact source.
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