Knowledgebase: Getting Started
What does negative balance mean?
Posted by on 16 September 2013 05:51 PM
If you have a negative balance in your billing account, that means you have credit. That would count towards future services in your billing account.
(1 vote(s))
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Comments (3)
Akpan Promise
18 March 2015 03:57 AM
Yeah, saw it on my balance and was a bit confused.
Thanks for the clarification
Mariela Llovera
25 April 2015 11:20 AM
I just checked my hosting invoice and I found a negative balance. Why I do have credit when I was trying to purchase a hosting plan? How can I use that credit?
Ryan C
11 May 2015 11:10 PM
Simply placing an order will automatically user the credit first.
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