Configure your BlackBerry for Email
Posted by KB Editor on 18 April 2017 10:28 AM
Before you can use email in blackberry devices, you must subscribe to BlackBerry email service through your wireless carrier. Please contact your wireless carrier if you experience any issue sending or receiving emails.
Setting Up Email for BlackBerry 10 OS
Setting Up Email for BlackBerry 6 or 7 OS
It can take up to 30 minutes before you can start receiving emails.
Set-up Email for the BlackBerry v5 OS
Enter Settings Manually
If a BlackBerry account has the same username and password as your cPanel account, there can be a major conflict.
When an email account is set-up on BIS, you are asked for only 2 things: an email and password. If both the email and username exist and the passwords are the same, BlackBerry will accept the data and sync the phone with the account’s default email instead of your SEO Hosting address.
The error can be fixed by giving BlackBerry a false password. When email client cannot verify, you will be asked to Re-enter account information or Enter the settings manually.
This fix will allow BIS to sync with the proper account.
Note: With the new Blackberry OS, this fix may not apply; however, you may want to try the steps above if you continue to have issues setting up your email account.
Re-Register Your BlackBerry Device
You may have to re-register your device with your wireless network. To do this:
The steps above will sync your blackberry device with your carrier’s wireless network.