Knowledgebase: Mail
G Suite Mail Setup
Posted by KB Editor on 18 April 2017 11:41 AM

G Suite Mail Setup

  1. Access the Admin Console
    • Read and Accept the Terms of Service
      Terms of Service

  2. Verify the domain
    • Click Start Setup or Verify Domain in the Admin Console
      Verify Domain
    • Click BEGIN VERIFICATION in the Verify your domain dialog box
      Begin Verification
    • Select your Domain Registrar using the drop-down menu or choose other if not listed
      Domain Registrar
    • Copy the TXT record provided in step one
      Google TXT Record
    • Login to your cPanel in a new tab( or
    • Navigate to the DOMAINS section and click on Advanced Zone Editor
      Advanced Zone Editor
    • Create the following record:
      • Type: TXT
      • Name: Your domain name goes here.
      • TTL: 14400
      • TXT Data: Enter the text record you copied from Google.
        Add Record
    • Click Add Record

    • Go back to the domain verification page in your Google Admin console and click Verify
    • Click Continue once verified
  3. Create User Account
    • Click Users in the the Google Admin Console
    • Click the yellow plus sign in Users
      Add User
    • Provide the following in the dialog box:
      • First Name
      • Last Name
      • Primary Email Address: Email address for G Suite account
        Note: To avoid conflicts, make sure that the email address being created is currently not in use with any other Google services.
      • Click CREATE
      • Click PRINT or SEND EMAIL to get a copy of your login credentials since the password is randomly generate upon account creation
        Note: Make sure to choose an working Email when sending a copy of your login credentials since the G Suite account is not fully set up.
        Create a New User
        Create a New User 2
  4. Set Up Gmail and other services
    • Login to cPanel, navigate to the EMAIL section, and click on MX Entry
      MX Entry
    • Under Email Routing click the radio button for 
    • Click Change
    • Scroll down to MX Records and Remove/Delete any existing records
      Delete MX Records
    • Scroll up to Add New Record and add the following records:
      • Priority: Determines the order in which the Servers are to be contacted(The lower the number the higher the priority)
      • Destination: The mail server
        Add New Record
        Priority Destination
    • Once all records are added, you may experience DNS propagation for several hours before your email services will work correctly

You can now go to to access your G Suite Email account.  Please go to Google Support for additional support or advanced configurations.

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