Arvixe&nbsp;recommends using WinMTR freeware to generate a&nbsp;traceroute&nbsp;to send to Arvixe; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article:

<ul>
	<li><a data-mce-href="https://support.arvixe.com/index.php?/Knowledgebase/Article/View/377" href="https://www.arvixe.com/help/article/arx-how-to-use-winmtr" target="_blank">How to Use WinMTR</a></li>
</ul>

If you have a Mac, please read:

<ul>
	<li><a data-mce-href="https://support.arvixe.com/index.php?/Knowledgebase/Article/View/378" href="https://www.arvixe.com/help/article/arx-how-do-i-run-a-traceroute-on-a-mac" target="_blank">How Do I Run a Traceroute on a Mac?</a></li>
</ul>

If you already have a support ticket open, please reply to the existing ticket for faster service.

How Can I Send a Traceroute to Arvixe?

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