Knowledgebase: Pre-Sales Questions
What is the difference between BusinessClass and PersonalClass?
Posted by Arvand Sabetian (Import) on 09 May 2009 12:23 AM
Related documents:
 [1] All About Backups

Both plans run on servers with similar configuration. However, BusinessClass servers holds less customers per server than PersonalClass servers. This has several benefits for you:

1) The server load is generally lower than any PersonalClass Servers.
2) Backups, which are done weekly, slow down servers considerably. When there are less users on a server, Backups are done faster. Therefore, the period that the server may encounter slowdowns on a weekly basis is greatly minimized.
3) Every user on the server holds some responsibility in making sure the server is operating in proper conditions. Improper scripts and lack of knowledge in web site maintenance on the side of our customers could lead into server issues on our side. While we have years of experience in dealing with these issues, on a BusinessClass, because there are less customers, you will experience less "hiccups" when a customer uses an improper script or decides to experiment with a new application.
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Comments (33)
David Baxter
14 February 2011 06:48 AM
At the significant price difference between the two, I would like to see specifics as to what better service BusinessClass provides. How many less customers? Response time graphs for a 24 hr. period comparisons?
Thank you.
Arvand Sabetian
11 March 2011 03:11 AM
The number of customers are exactly at the fraction of the price difference. Therefore, if a plan is 1/4th of the BusinessClass, then BusinessClass has a 1/4th as many customers on it. We don't make anymore or less money per PersonalClass vs BusinessClass server. Your benefit in the price difference is the users/server. Having less users will improve response time and reliability but in rare cases of disaster recovery, we can not only restore a BusinessClass server faster but also to a closer time frame than PersonalClass due to smaller backup windows for BusinessClass.
Dean Chen
05 March 2011 09:06 AM
I agree, it'll be nice to know the analytics.
08 March 2011 04:52 AM
David was total business shared limit it to 40 users max. Dunno, leaves alot of wiggle room. Hate to say it but this host was one of my top picks. But is sliding fast. At $35/mnth for basic business month 2 month. They are kinda pushing the limits. Could get 4 shared hosting plans from reasonably reputable web hosts for that.

Since I don't have hands on experience with the quality though. Guess I cannot really say, one way or the other. But with that pricing, doubt I'm going to ever bother with hands on.

This does look like a decent hosting company though. Has a lot of pluses it seems.
Arvand Sabetian
11 March 2011 03:29 AM
Or for that same $35 per month, you could get 6 PersonalClass plans right here at Arvixe. My response above outlines the basic difference between the 2. Apples should be compared to Apples. What we label here as Business simply means more exclusivity . However, our PersonalClass plan can very well out-perform many "Business" plans out there priced at a fraction of our business plan (and it does).
Daniel Oak
01 July 2013 07:24 PM
What I want to know is can I have two or three or four sites of different organizations on a PersonalClass plan or must I use a BusinessClass plan?
Michael Carr
05 July 2013 12:59 PM
Sure, you can host any type of sites that you would like under a plan, the domains do not have to be for the same organization, or business only for business class, even though we do recommend business class for business grade sites.
12 December 2013 09:48 AM
hi folks, arvixe in lead at mo in terms of me choosing a web host. just a quick question; can I initially choose a low cost monthly personal plan whilst i build my site [using clipbucket] and then as more videos get uploaded move to a better personal or business account. i .e have the initial few months on a rolling monthly contract and then switch. thanks.
Michael Carr
18 February 2014 08:34 AM
Sure, you can upgrade your account at any time as your needs grow.
13 February 2014 08:54 PM
I have a commercial site better to say portal where 1000 to 2000 people will login at a time for marking there attendance. One may login for 15 minutes. After that they may be login in the evening. Remaining time maximum login will be less than 100.

What plan i should purchase for better performance and no down time
Michael Carr
18 February 2014 08:34 AM
I would select our Business Class plan for that.
26 April 2014 07:10 AM
I have an elgg based site, working on VPS (1GB Ram, 50 GB HDD, unlimited bandwidth) with over 110,000 members, which increase by around 10,000+ every day. It has around 88000+ blogs, which also keep going up by around 6000 every day. My site keeps crashing every next moment (mysql table getting corrupted).

What option / configuration / pricing would you recommend?

Michael Carr
12 May 2014 10:28 AM
I would upgrade to VPS PRO. This should get the site more stable for you and allow you to would work on optimizing it to see how smoothly you can get it to run. the PRO upgrade does not require data migration so there will be only 5 minutes of down time while we apply the new specs on the VPS. If you grow beyond that I would suggest a middle level dedicated server.
Laura Snarr
13 August 2014 01:26 PM
What if I want to upgrade from a PersonalClass plan to a BusinessClass? Would there be any downtime?
Michael Carr
19 August 2014 10:10 AM
Not necessarily downtime, but the accounts are hosting and different servers so the data would need to be migrated, but we provide assistance with that on upgrades. If you can create a support ticket so we can see the details of your site and hosting plan, much more specific advice can be given.
16 August 2014 04:25 AM
I have site with about 5000 sessions per day, 50 concurrent users. is Personal Class (ASP) sufficient ?
Michael Carr
19 August 2014 09:49 AM
It depends greatly on how resource intensive the site is. For many platforms 50 users at one time would be very border line for Personal Class. If you are planning for the site to continue to grow, or the site is generating revenue I would select Business Class.
27 September 2014 08:05 AM
I use the Personal Class Pro, happy with it at the moment how ever experiance slow downs on certain hours of the day, no issues with that i very well know its due to shared environment. My question is if i host lets say 10-15 websites for my costumers...will a VPS Lite or VPS class do me good, i mean how much does a WordPress consume 20-50MB memory most? all sites are traffics between 1000-8000 visitors a month. How many other costumers Share VPS environment. Like what type is it HVM hardware accelerated or is it older PVM servers what is the current Kernel you guys use, since it is a managed VPS
Michael Carr
08 October 2014 12:49 PM
A VPS is a dedicated environment, it is not shared among any other users. The allocations of the VPS are all for your use only. The number of sites that you can support on a VPS really depends on the sites themselves. Wordpress sites can be large resource hogs if poorly optimized. I always recommend trying to optimize your sites before simply getting more power.
28 October 2014 11:40 AM
I have a question I was wanting to know if I use a personal class pro for my webdesign company would that be ok or do you think I should go with the business plan. I know that it will not have no wordpress sites

so the design will have HTML,CSS, javascript and other things add it to it.
Michael Carr
10 November 2014 10:30 AM
You can start on personal class, but I would always suggest business class for business based sites.
21 January 2015 04:41 AM
1. Can i use both the custom email service from google/gmail and the emails provided from the website host? Obviously both email ids will be different.
2. What is allowed maximum incoming/outgoing mail size?
3. Where emails are placed? In same server where website is?

4. Our website is small and do not get many hits a day, but our emails are very important. Can you give us difference by email service between these two package? What package do you suggest? and why?
Ryan C
28 January 2015 10:54 PM
1) I'm afraid that will cause issues. You need to pick one area for your email to originate and receive at
2) We do not currently enforce a limit enforced however this may change at any time
3) Yes, same server
4) I recommend reviewing the following link:

If you have any further questions, please do not hesitate to get in contact with our sales team!
29 January 2015 03:32 PM
Would I be able to use WordPress with both personal and business class or would I have to use a different website builder?
Ryan C
11 February 2015 10:36 PM
You can use Wordpress with both of those packages and we also offer two website builders as well.
Rocco Petrillo
06 February 2015 04:45 PM
1: How much storage per email account does the business plan support and is the email storage part of the total storage for the web site?

2: Can the business plan support 3-400 email accounts?
Ryan C
16 February 2015 11:04 PM
1) You can set this limit to be whatever you want. We do not limit this

2) Yes that would not be an issue.
02 April 2015 12:03 AM
Personal Class ASP plan support outbound port config , That means I need to implement apple push notification in website so it requires outbound port to 2195 and 2196
Ryan C
07 April 2015 03:04 PM
To have full access to control ports, I would recommend our VPS or ASP VPS offerings, or a Cloud/Dedicated server. Port control is limited on our shared hosting.

Nathan N
01 May 2015 11:42 AM
We are looking to switch to your business account with a completely new domain name. Our concern are our employee's emails. majority use the web interface and some use IMAP. How can we transfer these emails to the new domain name on your servers?
Ryan C
11 May 2015 11:19 PM
I encourage you to check out which provide step by step instructions for backing up your emails, and giving you the ability to make your email accounts mobile (with the ability to restore the contents to any IMAP server)
Jeanne O
04 May 2015 01:41 AM
Could you please tell me the limits for CPU usage and the memory allowance on the Business plan? My current host allows 512M of memory and 2.0%CPU.
Ryan C
11 May 2015 11:21 PM
I encourage you to check out which gives detailed analysis of our resource usage breakdown per class.

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