Knowledgebase: Domains
Point/Park a Domain
Posted by - NA - on 03 March 2007 02:33 PM

Related documents:

  1. Hosting Plan vs. Domain vs. Website
  2. Addon Domain

To point a domain can mean pointing the DNS or name servers to a hosting company, or it can mean pointing the domain name to an existing website.

Point DNS

When you sign up for Arvixe hosting, we will offer a new domain registration and automatically point the domain to the hosting website.

For any additional domains, or domains purchased without hosting, we provide an option for pointing the website. You normally want to choose the first option to point the domain name to one of your hosting plans, so you will enter your hosting username and skip the other options. If you do not select the first option and enter your hosting username, then your domain name will not point to your Arvixe hosting and no one will see your new website.

domain DNS options

This can be rectified after you place your order.

1. Login to

2. Click the Past Notifications link in the right-hand menu.

3. Find the email we sent to you titled "(your domain) New Account Information"

billing past notifications

4. Click to open that message and note the name servers. You do not need to note the IP addresses.

billing new account DNS info

5. Go back and click the Domains link in the billing right-hand menu.

6. Click on your domain name and it will expand to show more options.

7. Go to View/Change DNS Servers and enter the two name servers you noted earlier.

domain change nameserver settings

8. Click the Go button to save the changes. Allow 24 to 48 hours for the changes to propagate.


Transferred Domains!

Before moving a site from another host to Arvixe, you must purchase an Arvixe plan, receive your New Account Information email, and optionally publish or migrate your web files and data to the new Arvixe server. Once all those steps are done, then you can point your domain to the new site.

WARNING: Many new customers will sign up and choose the option to transfer their domain name. However, this transfer does not point your website and/or email services to Arvixe. This merely gives Arvixe control over the domain management and billing. You will still need to change your name servers at some point.

Once you sumbit your Authorization Code, the domain name transfer starts, and you cannot change the name servers until the domain name transfer is complete or fails. Because of this, we recommend to only supply your Authorization Code after you have already changed the name servers with your previous host. If the previous host or other registrar is not making that easy, then you will want to initate the domain name transfer as soon as possible because you won't be able to change the name servers at Arvixe until it is complete.


Here are the typical migration steps, which need to be taken in exact order.

1. Purchase hosting from Arvixe

2. Confirm you have the New Account Information email

3. Inside that email is a link to If you want Arvixe to help migrate your existing website and other data, read the conditions and click the green Initiate Transfer Now button.

4. Wait for your data migration to complete. If you request Arvixe to help, please allow 24-72 hours for confirmation.

5. Now you can point your domain to the Arvixe server.

6. Allow 24-48 hours for propagation and then you can test the services and potentially cancel your old hosting plan.


Park DNS

This is an option when you order a domain registration service. This means that you will assign the DNS or name servers later. While DNS is parked, the domain can be managed through the domain control panel. Before you can use these domains with a website or email, you need to "unpark" it by pointing it to a hosting company. To point your domain to Arvixe, check your New Account email for the correct name servers and update those via our billing panel.


cPanel Parked Domains, point to existing site

This allows you to direct additional domain names to your primary website. The parked domain will not change in the address bar of browsers. If you want the address to change, consider using an Addon Domain instead and then setup a Redirect.

Adding Parked Domains

After logging into your control panel, go to Parked Domains and add your domain you wish to park on your account. Keep in mind that you must first change the nameservers of the domain, or the control panel may not allow you to proceed.


WSP Pointing and Parking to existing site

When you add a new domain in the WebSite Panel, you have an option to create a unique website, or point to an existing website. If you point, then the new domain is added to the existing domain's Website Properties. This will be like adding a Parked Domain in cPanel.


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Comments (44)
K Packer
08 May 2010 12:32 PM
"Keep in mind that you will first need to change the nameservers on the domain you wish to point/park at your registrar in order for the re-direct to execute as intended. If this step is not completed first, the control panel will not allow you to proceed with the setup."

Okay What DNS Settings do I Change and put at the resistor where I first registed the domain? I only want to point it at my Arvixe hosting package and use it as one of my 6 domains.
28 December 2010 12:28 PM
So if I have a hosting account here at Arvixe how does a parked domain, aliased domain, add-on domain or a sub-domain map to my hosted directory structure?
Arvand Sabetian
29 December 2010 02:37 AM
Parked domains go to your public_html. There is no such a thing as alias domains. Addon domains can go to the path of your choice but by default go to public_html/ (where is the addon domain) and subdomains go to public_html/sub where is the subdomain.
Shafi M
07 March 2011 09:21 PM
In my hosting account there is no under public_html. Its just public_html which is pointed to www. How can i add another domain to a fresh public_html folder? i have got only one public_html. I want to host two different sites and with different content. Am i missing something from the initial setup?
Arvand Sabetian
11 March 2011 03:33 AM
Once you add an addon domain under the "Addon domain" section of the control panel and choose the default settings, you'll see a directory inside your public_html.
Sandeep Tete
21 March 2011 03:37 PM
i had a domain hdtrop from external registrar...i had changed my dns records there...but its still not working...i tried the above steps in addon section but it said it cannot do things on your main where am i getting stuck....
Should i put a support ticket
Arvand Sabetian
31 March 2011 01:41 AM
Please do as I'm not sure what exactly is being requested here.
28 April 2011 01:28 AM

I purchased a domain name from and have added it to the domains on my Arvixe control panel. How do I setup the nameservers so that the domain points to my Arvixe hosting? Where can I find the nameserver details? Do I make the changes on godaddy?
Arvand Sabetian
28 April 2011 02:37 AM
Yes you do make the changes at Godaddy. The nameserver details would be in the setup email you received when you signed up with us. You may also use our live chat to get this information as well.
05 May 2011 04:04 PM
How do you setup domain forwarding with some domains I have with you guys?
Arvand Sabetian
02 June 2011 11:28 PM
You would simply point them to the hosting account's nameservers and then use the redirection feature of the addon domain section to redirect them.
08 June 2011 01:45 AM
i have made new hosting plan and my domain with godaddy..i need to point my domain to the hosting pacakge...can you provide me with the name server
name server1
name server2
Arvand Sabetian
14 June 2011 09:55 AM
All of our servers have different nameservers. Please take a look at your setup email, contact our support or go through to look at post notifications.
Bekzat Sadykov
17 August 2012 02:11 AM
Hi. I have bought a hosting with free domain. Early there was one domain parked in my account page. Could I make two different websites using both of my domains via only one hosting plan? Or I need to buy another hosting for the second domain name?
Michael Carr
04 September 2012 10:52 AM
Yes, All of our hosting plans support multiple domains, so you can host both of them. The procedure to set it up can vary though depending on your account type. look for the websites option under window or add-on domain under lnux. If you need more help, feel free to create a support ticket.
Saul Jaffe
19 September 2012 01:49 PM
I'm confused about the way sub-domains are configured. I have and Now I want I know that's document root is public_html/ but what would be the document root for I've tried public_html/ and that didn't work. I've tried redirection too and that didn't work. How do I create a sub-domain for and how do I specify the document root?
Michael Carr
25 September 2012 12:42 PM
When you setup a sub-domain on our Linux based accounts, you can specify the document root for that new sub-domain. The setup process will create all of redirects needed.
Tai Truong Huu
24 September 2012 09:35 PM
Why my AddOn Domain auto redirect to
Michael Carr
25 September 2012 12:38 PM
Either there is an issue with your redirects or your browser is simply showing you the cached page from before the add on domain was created in the control panel. Try refreshing by pressing F5 and if that does not work open up support ticket and we will be glad to take a look for you.
Richard Davies
11 October 2012 03:59 AM
I have a .com domain registered at GoDaddy. Is it possible to keep it their I.e. using their nameservers and simply forward it to an account hosted through you. (I need to keep it with them as I am forwarding sub-domains to secure reseller websites of mine).
Michael Carr
15 October 2012 10:43 AM
Yes, you will simply edit the DNS through godaddy and point the www record to the IP address of your assigned server. You can forward the MX mail records as well if desired.
12 April 2013 08:11 AM

Is there any charge for parking extra domains? I have a hosting plan and I also want to keep 3-4 domains parked until the site rolls out. Should I expect to pay extra?

Michael Carr
15 April 2013 10:47 AM
There are no fees for parking domains.
Don O.
04 July 2013 02:56 AM
we just recently purchased anew domain name " our hosting account is How do i point this new domain name in the existing hosting plan?
Michael Carr
05 July 2013 12:55 PM
You need to setup the new domains as an add-on domain on the control panel, see this guide :
varsha gaawali
12 July 2013 10:26 PM
hi i have registered 1 free for lifetime domain as
now i want to register another domain as free 6 domains provided in my pack.
guide me step by step,which settings i need to follow ?

HELP !!!!!
Michael Carr
16 July 2013 01:08 PM
The hosting plan provides space for six domains, but it does not provide six actual free domain registrations. Only one free domain is included with every hosting account. We can register the additional domains for you for 9.95 for common TLD's
15 August 2013 07:05 PM
I signed up for an account with a free domain. I did not realize that would then be my primary domain here. I have two other domains an I just successfully added it to my account here. It is showing as a subdirectory in public_html. Do I get the ability to install CMS for that domain here? Email addresses? Or is that only enabled for the primary domain.
Michael Carr
21 August 2013 11:22 AM
Additional domains or websites will function just like the primary, you can install scripts, setup email accounts, create databases and do all of the same things you would do with the main domain.
Michael Carr
21 August 2013 11:22 AM
Additional domains or websites will function just like the primary, you can install scripts, setup email accounts, create databases and do all of the same things you would do with the main domain.
18 February 2014 09:27 AM
we just recently purchased anew domain name " our hosting account is How do i point this new domain name in the existing hosting plan?
i have PersonalClass ASP Pro plan ...
Michael Carr
28 February 2014 03:07 PM
You will need to login to the control panel and setup the new domains as a website. You will then also need to set the name servers under the new domain to match those of your primary domain. Then the new domain will point to the new hosting space you have just created. If you need help doing any of this, feel free to contact us at support - at -
Frank Adams
19 March 2014 08:25 AM
I am pointing a domain to your ip address from The help desk at wix told me to change the IP address, but I am not able to change their wix name servers. On Arvixe I added the domain and asked it to point the current domain that I am using. This morning, I received a 502 Bad Gateway error. I am wondering whether this is because of domain name propagation? Does this description sound correct? I was wonder what the "m." before a domain name refers to as well. Should I wait 24 to 48 hours? Thanks
Michael Carr
19 March 2014 09:49 AM
That sounds like something is not setup right. I suggest creating a support ticket and letting us take a look for you.
Bhaskar Das
22 June 2014 12:13 PM my main domain name how to change my main domain
Michael Carr
22 July 2014 01:23 PM
Please open a support ticket and we will be happy to change the domain for you.
Lau Han Ching
27 October 2014 02:41 AM
if I 'm transfer a existing domain name to arvixe via sign-up a arvixe account. In this case, can I point/park this domain name within arvixe service, like park to existing arvixe hosting plan?
Michael Carr
10 November 2014 10:33 AM
Yes you can do either, just park the domain on top of an existing account that you have with us or park it with our default name servers.
Prince Max
14 December 2014 02:27 AM
how should i add domain using name servers ?
Ryan C
26 January 2015 08:20 PM
The name servers which you would require would be found in your "Hosting Account Information" email that you received upon signup. Simply point the domain to our name servers, and setup the domain in the control panel using the instructions here and you will be all set after a couple hours of propagation.
Andreas Petlund
03 April 2015 02:35 PM
Are there any way I can point my DNS entry to your hosting without having to go through your nameservers. I would very much like to keep all my domains managed by my old traditional service while purchasing hosting space from you.
Ryan C
07 April 2015 03:10 PM
This should not be an issue. Simply point your websites A record at the current DNS provider to our servers IP which you receive upon signing up for an Arvixe service.

John H Jones
17 June 2015 10:34 AM
I would like to park my main domain that I got with hosting account. The Cpanel will not allow me to park it as it is my main domain. The registrar does not show nameservers for parking names. I have another domain I want to direct to my main/root directory. Any help appreciated, I'm not new to this BUT....
Ryan C
06 July 2015 10:01 PM
A domain cannot be parked if it is currently set as the main domain on the account. If you wish to change the main domain, please reach out to our support department so we can assist you.
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