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Knowledgebase : Billing
To kickstart the cancellation process: 1. Request cancellation from within your Customer Area: https://customers.arvixe.com/clientarea.php 2. Click the Active button next to the service you wish to cancel. 3. Scroll down and click the Request Cancellat...
Related documents: http://blog.arvixe.com/using-arvixes-billing-panel/ We always send emails to customers using the email address they have placed in their billing account when they signed up (or for that matter, the one they have on file at the time of ...
It's very easy to see and pay your invoices! To access your invoices: 1. Login to the Customer Area: https://customers.arvixe.com/clientarea.php [https://customers.arvixe.com/clientarea.php] 2. Under "Quick Links" click on "My Invoices" 3. Click on ...
CONTACTS can only receives email notifications for specified types of emails, and cannot login to the billing account. SUB-ACCOUNTS receive email notifications for specified types of emails, can login to the billing account, and can only access what permi...
To reset your Customer Area password: 1. Go here: https://customers.arvixe.com/pwreset.php [https://customers.arvixe.com/pwreset.php] 2. Enter the email address associated with the account and click Submit _Note: You will receive an email with a link...
Q: I have a BusinessClass hosting plan and didn't get my dedicated IP when the account was setup. Why? A: Unfortunately it is standard practice so that Arvixe's operation can comply with ARIN's regulations. IPv4 addresses are running out and are only assi...