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Knowledgebase : cPanel/WHM/Linux
So you can't use a Fantastico Script because it says that the folder or files already exists? This is advanced, if you are unsure about this DO NOT DO IT, YOU CAN CAUSE DAMAGE. Before you start make sure you have a full backup of your site it can be don...
Open your .htaccess file and add this on a new line: AddHandler application/x-httpd-php5 .html .htm Now your non-php files can use php.
Related documents: * Hosting Plan vs. Domain vs. Website [https://support.arvixe.com/index.php?/Knowledgebase/Article/View/96/1/hosting-plan-vs-domain-vs-website] * Point/Park a Domain [https://support.arvixe.com/index.php?/Knowledgebase/Article/Vie...
Related documents: Arvixe forum postQ: Is it possible to have the contents of your main domain in a sub-directory, just like Addon Domains? A: You would contact support and ask them to change your Main Domain name to: USERNAME.SERVER.arvixe.com Where US...
HOW TO CHANGE A HOSTING PASSWORD You can change your hosting control panel password, if you have the current password. * Linux with cPanel * Windows with ASP(WebsitePanel) * Windows with Plesk LINUX WITH CPANEL * Login to your cPanel (DOMAIN...
Q: How can I change my mailbox password from my webmail? A: A simple answer is: Windows (DotNetPanel) users cannot change their password via webmail. You can do that from your control panel only. Linux (cPanel) users can change their passwords via webma...
When you create an account in WHM, you can select quite a few resource limits on the account, ranging from disk space to allowing SSH access. But what if you plan on using the same settings for multiple accounts? That's where packages come in. A package i...
Hi everyone! We've been making a lot of progress minimizing the amount of SPAM that leaves our servers. We have implemented additional monitoring to proactively check if one of our servers is blacklisted on a list of popular RBLs. We have created a bett...
Yes. Our control panel provides a page where you can add and modify crontabs at any time. Crontabs are not limited in anyway. cPanel Locate the Cron Jobs icon under the Advanced section of cPanel. There are samples you can choose for the frequency. Al...
cPanel (Linux) customers can use the Fantastico script library in the Software section in their cPanel to install these software: * WHMCS (*7.2.1) * phpCOIN (*1.6.5) * TheHostingTool (*1.2.6) * BoxBilling (*4.20) * Script version as of writing ...
Yes. Our regular plans offer mailman application for mailing lists. Mailman is a very advanced mailing list application that will allow your members to communicate through the mailing list as well (if you choose to do so). For a simpler approach, you may ...
Q: Can you help me with Boonex Dolphin development? A: Please email jason [at] arvixe [dot] com as he is an outside agent who specializes in Dolphin. He will help you with that at a cost.
Arvixe deploys multiple levels of caching in order to ensure your websites loading speeds are as fast as possible and to ensure that our server loads remain low and uptime reliable. On our Linux servers, we make use of the "Varnish" caching engine whic...
We have recently upgraded security to ensure all logins to webmail, cPanel, and WHM are encrypted. If you have old bookmarks or URLs that you used to access these services, you should change them to the new location. If you visit HTTP://YOURDOMAIN.COM.C...
In this article, I will give you a step-by-step guide on how to create a catch-all email address in cPanel. Sign in to cPanel and follow these steps: 1) Click Default Address under Mail 2) Select Forward to email address 3) Enter your desired ...
1. Login to your cPanel (usually DOMAIN.COM/CPANEL or CPANEL.DOMAIN.COM) 2. Click the Backup icon, under the Files section 3. Click the button titled Download a Full Website Backup 4. The Backup Destination needs to be Home Directory. (Advanced: If ...
.htaccess is considered a hidden file in linux. Before entering your file manager, cPanel pops up a message asking you where you would like to go within  your file structure. At the bottom of the radio buttons, you will see a checkbox asking you if you'...
* To avoid confusion and frustration, we want to ensure the limitations of our different hosting packages are clearly defined. This is expanding on our existing "how limited is unlimited" article which can be found here: https://support.arvixe.com/index.p...
Multiple cPanel logins WHAT DOES MULTIPLE CPANEL LOGINS MEAN? A client or developer, etc. having their own cPanel so they can manage their own website and not use your primary cPanel for everyone to use together. This isn't possible for Personal...
With cPanel, you can bypass the typical port numbers, and access what you need via port 80 proxy. Ports that can be blocked that would restrict cPanel access: * cPanel login - port 2082 and 2083 * Webmail login - port 2095 and 2096 * WHM l...
If this has not been confirmed by the support staff as a server wide or site specific issue (like with file permissions or bad code), then the only reasoning for it would be that the specific user has over 10 active processes at a moment. What the syste...
To password protect a website or folder, you will need to have access to your hosting control panel. Linux with cPanel Use the Password Protect Directories icon in cPanel. We have an updated blog article with detailed steps and screenshots at http://bl...
Related documents: * Hosting Plan vs. Domain vs. Website [https://support.arvixe.com/index.php?/Knowledgebase/Article/View/96/1/hosting-plan-vs-domain-vs-website] * Addon Domain [https://support.arvixe.com/index.php?/Knowledgebase/Article/View/6/1/a...
EDIT: Effective 9/1/2015 Arvixe is no longer offering Shared or Private Tomcat. Please contact support with any questions you may have. A major part of tomcat administration is the management panel. This is located at www.domain.com/manager/html and acc...
By default, email is not configured for new accounts on our servers. You can create email addresses for each account you wish to use, however. _NOTE: the following examples assume your domain name is called 'example.com' and your cPanel username is 'examp...
Skeleton directories are remarkably useful to set configurations on new cPanel accounts. This page tells you the location of the folder to place files for your clients via WHM. Any files in the skeleton directory will automatically be uploaded to each new...
Linux based hosting plans will have in the cPanel (their control panel) under the Software section, a button called Softaculous. Softaculous is an auto/instant installer. It can be used to install the scripts/software listed on the left (left being th...
To turn off the system notifications that you need to update your software from servers@arvixe.com. (WARNING: ONLY DO THIS IF YOU HAVE UPGRADED THE SOFTWARE AND YOU STILL GET THE MESSAGES) 1.Login on to your cPanel 2.Go to "Site Software" 3.Cli...
Log into the domain you want to change the default file on (Use the File Manager in cPanel or via SSH). Locate the .htaccess file and add this line at the top: DirectoryIndex <filename.extension> Example DirectoryIndex index.html Then a request ...
We are happy to inform you that we will be upgrading your account to the newest version of cPanel. Along with this update, your dashboard will automatically be switched to the newest theme for cPanel, "Paper Lantern", as x3 is no longer supported by cPane...
Q: I have a Linux (cPanel) reseller account with another hosting company and would like to transfer that to Arvixe. Will you help me? A: Yes! All you need to do a Full cPanel Backup at your old hosting company, or your reseller cPanel and your customers...
Related documents: * http://blog.arvixe.com/installing-filezilla-ftp-client/ * http://wiki.filezilla-project.org/Using * http://blog.arvixe.com/using-arvixes-billing-panel/ Each user that needs SFTP will need SSH access enabled on his account. We'...
Most commonly on our Linux servers, these are their paths: /usr/local/bin/ffmpeg /usr/local/bin/mencoder /usr/local/bin/mplayer /usr/bin/flvtool2 /usr/local/bin/php /usr/bin/mogrify /usr/bin/convert /usr/bin/display /usr/bin/composite /usr/bin/wget /...
How to prevent directory listing You can turn off or change your indexing rules via your hosting control panel. Linux with cPanel: 1. Login to your cPanel (usually DOMAIN.COM/CPANEL or CPANEL.DOMAIN.COM) 2. Click the Index Manager icon, under the Ad...
Before you can use phpMyAdmin, you first need to create a database, a database user and set privileges for that user to the database. Create the db, user and privileges: cPanel -> Databases -> MySQL Databases icon Then manage your db: cPanel -> ...