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Knowledgebase : Pre-Sales Questions
Related documents: * What is the difference between BusinessClass and PersonalClass? [https://support.arvixe.com/index.php?/Knowledgebase/Article/View/44/4/what-is-the-difference-between-businessclass-and-personalclass] * Installing FileZilla FTP Cl...
Yes. While all fees are in US Dollars, we provide web hosting to anyone from anywhere in the world. We have convenient payment methods such as PayPal and credit card to allow anyone from anywhere to host with us. ~~UPDATE [APRIL 17, 2014]~~ Arvixe has...
Yes. At any time, you may contact our sales reps at sales@arvixe.com to discuss possible upgrade options. Your accounts can often be upgraded automatically without any downtime.
No. Unfortunately our accounts were not created or meant for purely bulk mailings. While our users benefit from the luxury of being able to send out newsletters and similar mailings to their visitors/customers, we are not a bulk mailing/mailer service and...
For this article, you should already know what is an IP address, and the difference between a shared and dedicated IP address. Due to the high demand and limited supply of IPv4 addresses, we cannot provide a dedicated IP address to anyone willing to pay ...
Yes. Our dedicated server pricing and customization options are available at: http://www.arvixe.com/managed_dedicated_servers . At anytime, you may wish to upgrade from any other class to our Dedicated Class. We will take care of all setup and migration. ...
Related documents: * How to use Internet Information Services (IIS) 7 Manager to connect remotely to your website [1] Yes, full URL Rewrite is offered on our ASP .NET plans within the IIS 7 web server. If you wish to utilize a .htaccess file, you ca...
Overselling in case of reseller accounts means that the reseller is allowed to sign up customers over their actual limit as long as their limit is not used up (by files or transfer). Our plans, compared to industry standards, provide very high amounts o...
Related documents: http://silverlight.net/getstarted/ As of writing of this article, only Silverlight 1, 2, and 3 are out now. But since its client-side, we do support it. Visual Studio 2008 just needs to be on the server, which it is by default on all Wi...
When you visit your website, you appear to experience a seemless experience of loading the website into the browser. In reality, there are 3 distinctly different aspects of your website that can all be interchangeable: * Domain Name * Hosting Plan ...
To upgrade your VPSClass to PRO please contact sales [/at/] arvixe.com. VPSClass accounts can be upgraded without migration, or without placing an additional order. Arvixe utilizes Hyper-V technology that enables us to upgrade your VPS servers RAM, CPU s...
If you have sensitive data transfer to the website, you should install your own SSL certificate. Say, to access domain abc.com via a secure layer (https), you should do the following. * Generate CSR for either abc.com or www.abc.com. * Sign the c...
Arvixe does not meter the amount of bandwidth and disk space for your account, and provides complete freedom in hosting files necessary to the operation of your websites. To further elaborate on that, while other hosting companies limit you to specifi...
We started in late 2003 and plan to be around for years to come.
Q: Is there a CPU/memory limit/restriction for Windows Plans? A: Yes. 300MB for Reseller Class, 600MB for Personal Class ASP and 800MB for Business Class ASP. More detailed information is provided here [1] Q: What will happen if I hit the memory limit...
* To avoid confusion and frustration, we want to ensure the limitations of our different hosting packages are clearly defined. This is expanding on our existing "how limited is unlimited" article which can be found here: https://support.arvixe.com/index.p...
* This article applies to our retiring CentOS 5/1h/Hive linux platform. If your hosting account is fairly recent, it is probably being hosted on one of our CentOS 6/CloudLinux platforms. More details can be found at https://support.arvixe.com/index.php?/K...
We greatly value our returning customers. Therefore, the following price structure is in place depending on the number of currently held accounts. The discounts below can be used in place any coupons if the discount is greater - Domains - $0.01 off of he...
Q: Do you have Shared Hosting or Virtual Private Servers (hereafter VPS)? A: Shared Hosting. Q: What's the difference? A: On a Shared Hosting server, the resources of that server are shared between the customers that are on it. On VPS, the server resou...
Customers are responsible for their own backups and web content and should make their own backups for extra protection. Arvixe encourages customers to have an automated weekly or monthly backup, daily backups are not permitted. Our backups are provided as...
Q: I have a Linux (cPanel) reseller account with another hosting company and would like to transfer that to Arvixe. Will you help me? A: Yes! All you need to do a Full cPanel Backup at your old hosting company, or your reseller cPanel and your customers...
Transferring a .co.uk domain is different than a .com .net etc… .co.uk is assigned to the registrar by an IPS Tag. To transfer your .co.uk domain to Arvixe you will need to * Have the current Registrar point the domain to our servers. This is done b...
In accordance with the sanctions programs administered by the U.S. Department of the Treasury, Arvixe is prohibited from doing business with anyone from certain countries, including Cuba, Iran, North Korea, Sudan and Syria, or with Specially Designated Na...
Hello, Cpanel is a popular web based admin tool for linux servers, it contains many popular required linux features out of the box, and we use this on our linux hosting. You can find a demo here: http://cpanel.net/demo/ (Domain Owners) WHM ...
Related documents: [1] All About Backups [1] Both plans run on servers with similar configuration. However, BusinessClass servers holds less customers per server than PersonalClass servers. This has several benefits for you: 1) The server load is gener...
Both platforms can be maintained by anyone using any platform (Mac, Windows, Linux, etc.). However, the Windows plans allow ASP .NET developers to use the latest .NET framework to build their website. Also, the windows accounts  provide access to MSSQL. ...
Hello, Website Panel is a popular web based admin tool for windows based servers, it contains many popular required windows features out of the box, and we use this on our ASP hosting. Thanks!
We always utilize the best hardware. This means that you will experience the fastest website response times and highest reliability and uptime. Our server configurations are different based on the type of product your purchasing, however you can expect th...
Our offices are located in Pleasanton, CA. Our servers however are in Dallas, TX. The central location of our servers allows us to serve all customers from around the world with the fastest connection speeds possible. Update June 24, 2015 Our USA base...
A majority of our servers are located in Dallas, TX., USA. The diverse location of our servers allows us to serve all customers from around the world with the fastest speeds possible. We currently shared and reseller hosting plans in Europe (Amsterdam) ...