Knowledgebase
(16)Domains
(17)Getting Started
Downloads
(34)Mail
(7)SSL
(36)cPanel/WHM/Linux
(31)Pre-Sales Questions
(5)PHP
(45)WebsitePanel / Helm / Windows
(7)MySQL
(20)MSSQL
(20)General
(8)Connection/Site Viewing Issues
(39)ASP .NET / ASP
(33)Third Party Applications
(6)Billing
(3)PHP
(7)eNom
(24)Windows - Plesk
To enable secured folders for a Virtual Directory in WebSitePanel,
follow these simple steps:
* Create a Virtual Directory
[https://support.arvixe.com/index.php?/Knowledgebase/Article/View/366]
* Enable Directory Browsing on Virtual Directory (This ...
Unfortunately, since PHP doesn't have good file handling, we will need to edit the index.php to get Joomla working. Open up the index.php file and edit the following lines: // checks for configuration file, if none found loads installation pageif (!file_...
Related documents: How can I enable the ASP .NET v3.5 on my website in the DotNetPanel? Ajax functionality is integrated in ASP.NET 3.5 SP1 and does not
require any additional downloads. To use Ajax, login to DNP (your control panel aka. DotNetPanel) -&...
Related documents: CDONTS to CDOSYS (on webdeveloper dot com)CDOSYS Sample ScriptSend a mail from .NET CDONTS is both old and deprecated. Convert CDONTS to CDOSYS. .Item("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 .Item(&q...
HOW TO CHANGE A HOSTING PASSWORD
You can change your hosting control panel password, if you have the
current password.
* Linux with cPanel
* Windows with ASP(WebsitePanel)
* Windows with Plesk
LINUX WITH CPANEL
* Login to your cPanel (DOMAIN...
Q: How can I change my mailbox password from my webmail? A: A simple answer is: Windows (DotNetPanel) users cannot change their password via webmail. You can do that from your control panel only. Linux (cPanel) users can change their passwords via webma...
Please download attached .aspx file and upload it to your site under
wwwroot folder to list all the components installed on our windows
server like Persits Jpg, Jmail etc.
You just need to browse the file in browser
domain.com/asp_components.aspx after ...
<?php //Code for connection on Arvixe $myServer = "localhost\SQLEXPRESS"; $myUser = "Database User Name"; // replace with your values $myPass = "Database Password"; // replace with your values $myDB = "Database Name&q...
No, unfortunately, you'll need a dedicated server for that.
Yes. WebsitePanel provides an easy to use interface to add and modify
scheduled tasks. There are no limits to the number or the nature of
the scheduled tasks you create on WSP/Windows.
Related Article:
Do you allow the setup of crontabs?
[https://sup...
cPanel (Linux) customers can use the Fantastico script library in the
Software section in their cPanel to install these software:
* WHMCS (*7.2.1)
* phpCOIN (*1.6.5)
* TheHostingTool (*1.2.6)
* BoxBilling (*4.20)
* Script version as of writing ...
Related documents:
* How to use Internet Information Services (IIS) 7 Manager to
connect remotely to your website [1]
Yes, full URL Rewrite is offered on our ASP .NET plans within the IIS
7 web server.
If you wish to utilize a .htaccess file, you ca...
Related documents:
[1] hMailServer SMTP error messages
[http://www.hmailserver.com/documentation/latest/?page=reference_error_messages_smtp]
[email protected]
SMTP error from remote mail server after RCPT TO::
mail.domain.com [192.168.7...
This article will give you a step by step guide on how and where to
upload site files for your website using WebsitePanel. First, create
your site files and save them.
Sign into your WebsitePanel and follow these steps:
1) Click File Manager
[http:...
To create a hosting plan under your reseller plan in DotNetPanel, please follow these directions - 1) Login to your account at DotNetPanel (generally cp.domain.com) 2) Click on Hosting Plans on the left side 3) Click on Create Hosting Plan 4) Name the pl...
Customers using WSP (aka WebsitePanel), can create custom error pages
instead of the default error pages provided by the server.
You can create any type of error page with any language you prefer
(ie. ASP, HTML or even PHP).
Then follow these steps:
...
Domains are entries in WebsitePanel that generate a DNS zone. You can
add a domain into WebsitePanel without a website, but you cannot add a
website that isn't connected to a domain.
* Create a Domain
* Create a Subdomain
* Create a Masked Domain...
A VIRTUAL DIRECTORY in WebsitePanel is a path that is mapped to a
resource/folder on your hosting package. If you have folder or website
that is nested deep in a page tree(e.g
example.com/example/of/a/really/deep/page/tree/shop), creating a
virtual direct...
An INSTANT ALIAS(AKA Temorary URL) is typically used when your domain
has not completed propagation
[https://blog.arvixe.com/what-is-propagation/].
* Create an Instant Alias
* Delete an Instant Alias
CREATING AN INSTANT ALIAS
To create an Instant ...
When a Customer User Account
[https://support.arvixe.com/index.php?/Knowledgebase/Article/View/364]
is created, WSP will prompt you the option of also creating a HOSTING
SPACE. The HOSTING SPACE(Control Panel) is where all your domain's DNS
records and we...
EMAIL ACCOUNTS
This article will cover creating, modifying, and deleting email
addresses in WebsitePanel.
* Create an Email Account
* Modify an Email Account
* Autoresponder
* Mail Forwarding
* Signature
* Delete an Email Account
CREAT...
FTP(File Transport Protocol) is a network protocol used to
conveniently transfer files between you and the server or vice versa.
* Create an FTP Account
* Modify an FTP Account
* Delete an FTP Account
CREATE AN FTP ACCOUNT
To create an FTP Accou...
A CUSTOMER in WebsitePanel is an additional user with separate login
credentials. This article will cover how to create and modify a
CUSTOMER on VPS Servers.
* Create a Customer
* Modify a Customer
* Delete a Customer
CREATING A CUSTOMER
To crea...
A HOSTING PLAN is a set of hosting features and their corresponding
quotas. Hosting plans are assigned and used a template for creating
customer hosting spaces(Control Panels) in WebsitePanel.
* Creating a Hosting Plan
* Modifying a Hosting Plan
*...
A PEER ACCOUNT in WebsitePanel is just an alias for a parent user
account. PEER ACCOUNTS are useful when you have multiple
administrators managing the server.
* Create a Peer Account
* Modify a Peer Account
* Delete a Peer Account
CREATING A PEER...
If you have a repetitive task or need to run scripts at a specific
time, you can use SCHEDULED TASKS in WebsitePanel to automatically
execute the task/script for you.
* Create a Scheduled Task
* Modify a Scheduled Task
* Delete a Scheduled Task
C...
WebsitePanel allows you to create two types of databases. This
article will cover how to create a database, database user, and how to
assign a database user to a SQL SERVER 2012 and MYSQL 5.X database.
* Create a Database
* Create a Database User
...
While we do generate a daily backup of your account, WebsitePanel also
allows you to generate backups for redundancy. A hack or hard drive
failure could mean hours to months worth of lost work. This article
will cover how to generate and restore backups i...
The following rewrite rule redirects requests to domain pointers of a
Web site to the Web site's URL. This is required to rewrite the URL in
the address bar of the browser requesting the domain pointers. The
rule preserves the sub-domain requested and ...
This article assumes that you have already ordered an SSL Certificate
[https://support.arvixe.com/index.php?/Knowledgebase/Article/View/153].
Redirecting your visitor to the secure URL will ensure that the data
exchanged between your visitor and the websi...
DEFAULT DOCUMENT
The DEFAULT DOCUMENT is the landing page for your website when a
visitor types your domain in their internet browser. If your website's
root directory contains more than one index file(index.html,
index.php, index.asp, etc.), WSP will lo...
VIEW ADVANCED STATISTICS
All WSP hosting packages include a Web analytic tool call AWSTATS for
analyzing disk space and bandwidth.
To view advanced statistics:
* Log into your WebsitePanel Hosting Space
* Mouseover WEB and click on Advanced Web S...
If your application needs more time to execute, you might see the
below error in your site:
Server Error in '/' Application.
Request timed out.
Description: An unhandled exception occurred during the execution of
the current web request. Please revi...
When they login, on the left, they click on Spaces and then on the hosting plan you
issued them and they'll see his Space Quotas page.
Q: Is there a CPU/memory limit/restriction for Windows Plans?
A: Yes. 300MB for Reseller Class, 600MB for Personal Class ASP and
800MB for Business Class ASP. More detailed information is provided
here [1]
Q: What will happen if I hit the memory limit...
Having problems with your Joomla auto install? Is it being redirected to ? Just open up the index.php file, find this line *// checks for configuration file, if none found loads installation page* and make the the following lines look like this:// checks ...
Multiple cPanel logins
WHAT DOES MULTIPLE CPANEL LOGINS MEAN?
A client or developer, etc. having their own cPanel so they can manage
their own website and not use your primary cPanel for everyone to use
together.
This isn't possible for Personal...
Customers with WebsitePanel on VPSCLASS ASP or DEDICATED SERVERS have
full administrator access to the server via REMOTE DESKTOP
CONNECTION(RDP). The server you are connecting to (your Arvixe Server)
is referred to as the host computer, while the computer...
When creating a website or making changes to it, you may start to receive -
Server Error in Application "WEBSITEPANEL ENTERPRISE SERVER"
when viewing the website through the control panel (instead of the website properties). As websitepanel is simply a we...
Related documents:
* http://blog.arvixe.com/installing-filezilla-ftp-client/
* http://wiki.filezilla-project.org/Using
* http://blog.arvixe.com/using-arvixes-billing-panel/
Each user that needs SFTP will need SSH access enabled on his account.
We'...
WebsitePanel(WSP) is an open source software that is specifically
designed to work on Microsoft's Internet Information Services(IIS).
This article will go over the basics of getting started with your new
WebsitePanel and link you to other helpful articles...
A group is a large forwarder. So I can setup email1 -> email2 & email3 & email4 instead of setting up 3 forwarders. With a list, it's more of a discussion type setup. All emails are within this list and can send email to the email address of th...
Currently, the maximum size per email is set to 50mb.
Our latest Windows 2012 servers run Microsoft SQL 2012 Web Edition.
Instant alias is useful to allow your customers to view their site using a temporary URL. By default, the instant alias that is setup for your accounts will be: domain.com.server.mysite____.com Where domain.com is the domain of your customer and serve...